If your policy’s not a fit, your employees will quit

This month’s Bloomberg article confirmed what agency leaders feared: if we aren’t more flexible about remote working policies, we’ll lose employees.

Owners tell us staff resignations are skyrocketing. To deter competitive agencies recruiting the nearly 40% of employees who now demand flexibility, we’ll need to embrace that, following Pandemic, our structures have shifted — and not just the brick-and-mortar ones.

We’ll need to develop more trust, institute better monitoring and accept continued online conferencing. We could use the opportunity to negotiate other trade offs, such as asking remote-working employees to cover earlier or later shifts to elevate and enhance client service.

– Chris Schroder, The 100 Companies